7game1 Privacy Policy

1. Data Controller

7game1 (hereinafter "the Company," "we," "us," or "our"), operator of the online gaming platform accessible at 7game1.co, is the data controller responsible for the personal information collected and processed through the 7game1 website, mobile platform, and associated services.

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC). It applies to all personal data collected from users, including registered players, visitors, and any other individuals who interact with the 7game1 platform.

2. Personal Data We Collect

7game1 collects the following categories of personal information, depending on your interaction with the platform:

Registration and Identity Data

• Full legal name as it appears on your government-issued Philippine ID
• Date of birth (for age verification — minimum 21 years required)
• Email address and mobile number
• Username and encrypted password
• Residential address
• Government-issued ID type and number (UMID, PhilSys, passport, driver's licence) — collected during KYC

Financial Data

• GCash mobile number, Maya/PayMaya account reference, and other payment method identifiers used for deposits and withdrawals
• Bank account details provided for bank transfer withdrawals (BPI, BDO, Metrobank, etc.)
• Transaction history — deposit amounts, withdrawal requests, and game wagering records

Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features accessed
• Game play history and betting patterns

Communications Data

• Records of live chat, email, and support ticket interactions with 7game1 customer service
• Survey responses and feedback submitted voluntarily

3. How We Collect Your Data

7game1 collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, contact support, or participate in promotions
• Automatically — through cookies, web beacons, and server logs as you navigate and use the 7game1 platform
• From third parties — from payment processors (such as GCash and Maya) and identity verification service providers, as part of our fraud prevention and AML compliance processes

4. How We Use Your Personal Data

7game1 uses the personal data we collect for the following purposes:

5. Legal Basis for Processing

7game1 processes your personal data on the following legal bases as defined under the Data Privacy Act of 2012:

• Contractual necessity — processing required to create and manage your 7game1 account, process payments, and deliver gaming services
• Legal obligation — processing required to comply with PAGCOR regulations, AML laws, KYC requirements, and NPC directives
• Legitimate interests — fraud prevention, platform security, responsible gaming monitoring, and service improvement
• Consent — marketing communications and optional analytics. You may withdraw consent at any time without affecting the lawfulness of prior processing

6. Sharing of Personal Data

7game1 does not sell your personal information to any third party. We may share your data with the following categories of recipients only to the extent necessary for the stated purposes:

• Payment processors — GCash, Maya/PayMaya, GrabPay, InstaPay, BancNet, BPI, BDO, Metrobank, and other Philippine payment providers, for the purpose of processing your deposits and withdrawals
• Identity verification providers — third-party KYC and AML screening services used to verify your identity and comply with regulatory requirements
• Game providers — 7game1's game suppliers receive anonymised session data necessary to deliver game functionality. They do not receive your full personal profile
• Regulatory authorities — PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where required by law
• Legal and professional advisors — lawyers, auditors, and compliance consultants engaged by 7game1, bound by professional confidentiality obligations

All third-party recipients of your personal data are required to process it in accordance with applicable Philippine data privacy laws and to implement appropriate security measures.

7. Data Retention

7game1 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your account's active status, and for a minimum of five (5) years following account closure — in accordance with the record-keeping requirements of Philippine AML and gaming regulations.

Where personal data is retained solely on the basis of legal obligation, it will be stored in a secure, restricted environment and deleted promptly upon expiry of the applicable retention period. Financial transaction records may be retained for up to ten (10) years as required by Philippine anti-money laundering law.

8. Cookies and Tracking Technologies

The 7game1 website uses cookies and similar tracking technologies to operate the platform, remember your login session, and analyse usage patterns. The categories of cookies used include:

• Strictly necessary cookies — essential for the platform to function. These cannot be disabled.
• Functional cookies — remember your preferences, such as language and display settings.
• Analytics cookies — collect anonymised usage data to help us understand how players use 7game1 and improve the experience.
• Marketing cookies — used, with your consent, to deliver relevant promotional communications. You may decline these without affecting your access to the platform.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 7game1 platform.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7game1:

• Right to be informed — to know what personal data we collect and how it is used
• Right of access — to request a copy of the personal data 7game1 holds about you
• Right to correction — to request correction of inaccurate or outdated personal data
• Right to erasure — to request deletion of your personal data, subject to legal retention obligations
• Right to object — to object to certain types of processing, including direct marketing
• Right to data portability — to receive your personal data in a structured, commonly used format
• Right to lodge a complaint — to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated

10. Children's Privacy

The 7game1 platform is strictly prohibited for persons under the age of 21 years, in accordance with PAGCOR's minimum age requirements for online gaming in the Philippines. 7game1 does not knowingly collect personal data from individuals under the age of 21. If we become aware that a user is under the minimum age, we will immediately close the account and delete all associated personal data.

If you believe a minor has registered an account at 7game1, please contact us immediately at [email protected] so we may investigate and take appropriate action.

11. Security Measures

7game1 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmissions between your device and the 7game1 servers
• Encryption of sensitive data fields — including passwords and payment credentials — at rest using industry-standard algorithms
• Role-based access controls limiting employee access to personal data strictly to what is required for their job function
• Regular security assessments, penetration testing, and vulnerability scanning of the 7game1 platform
• Two-factor authentication (2FA) available to all players and mandatory for 7game1 administrative access
• Incident response procedures in compliance with NPC breach notification requirements (72-hour notification threshold)

While 7game1 takes all reasonable precautions to protect your personal data, no internet transmission or electronic storage system is 100% secure. We encourage all players to use strong, unique passwords for their 7game1 accounts and to enable 2FA.

12. Changes to This Privacy Policy

7game1 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via the email address associated with their account at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. Continued use of the 7game1 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.

13. Contact and Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data at 7game1, please contact our Data Protection Officer:

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (privacy.gov.ph), the independent government authority responsible for enforcing the Data Privacy Act of 2012.